1. Accept responsibility.
2. Concentration
3. Think win/win
4. Choose your work carefully
5. Do not criticize and complain
6. Smile and be kind
7. Put positive interpretation on other people’s behavior
8. Be good listener
9. Be enthusiastic
10. Give honest and sincere appreciation.
11. When we make a mistake, we should accept it, willingly and immediately.
12. When the other person realize and admit that he has made a mistake, congratulate him & give him a way out to save face.
13. Discussion but don’t argue.
14. Don’t gossip
15. Turn promises into commitment.
16. Be grateful but don’t expect gratitude.
17. Be dependable and practice loyalty.
18. Avoid awareness grudges.
19. Forgive and forget.
20. Practice honesty, integrity & sincerity.
21. Practice humility.
22. Be understanding and caring.
23. Practice courtesy on a daily basis.
24. Develop a sense of humor.
25. Don’t be sarcastic and put others down.
26. To a friend be a friend.
27. Show empathy
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